Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

How can we help?


Appointment & Ordering

What is the average price of your wedding dresses?

Our wedding dresses range from 10,500 AED to 25,000 AED.
Lead Time of our dresses typically takes from 4-10 months from
order to delivery, but we’re happy to work with you if you have less

First appointment

Your first appointment will generally run for about an hour.
Of course, if you need more time, we’ll make sure you get it
(during this appointment or we will book another one for you). If you like,
bring a few key family members or friends who can help you make your
decision or simply share in the excitement. You might also want to bring
some photos of dresses you like from bridal magazines and websites.

For more check our section First Appointment.

When do I need to have my fitting?

Your first fitting is generally about 8 weeks before
your wedding day. You’ll want to have the shoes and lingerie with you
that you plan to wear on your wedding day. One or two additional
fittings within 2 to 4 weeks of your wedding will ensure the perfect

Get in touch

Have questions about your order, or a general enquiry?